FAQs
HOW LONG WILL MY ORDER TAKE?
- Each piece is handmade to order and ships within 5 business days.
- UK delivery usually takes 1–2 business days after dispatch.
- International delivery usually takes 5–7 business days.
CAN MY ORDER BE PERSONALISED?
Yes. Many pieces can be personalised with chosen stones, engraving or
heart initial charms. The options available will be shown on the product
page before you add to basket.
WILL MY ORDER ARRIVE GIFT READY?
Yes. Your jewellery will arrive beautifully packaged and ready to give
as a gift.
You can also send it directly to the recipient by using their address at checkout and I can add a handwritten note on request.
CAN I RETURN A PERSONALISED ORDER?
Personalised jewellery is made especially for you, so it can’t be returned unless there is a fault.
If there is ever a problem with your
order, please contact me and I’ll help put it right.
Materials & Craftsmanship
Designed with responsibly sourced materials and finished by skilled artisans, each piece is crafted for everyday elegance and lasting beauty.
Solid 18k gold
Crafted in solid 18K gold for rich color, lasting shine, and heirloom-quality durability designed to be worn every day.
Ethically sourced stones
Our stones are responsibly sourced through trusted partners, selected for exceptional clarity, brilliance, and traceable origins.
Hand-finished settings
Each setting is finished by hand to refine every detail, ensuring secure placement, balanced proportions, and a polished final look.
